Terms of service
1. Overview
This website is operated by Austin Skin. By accessing or using our website, you agree to be bound by these Terms of Service.
If you do not agree, you should not use our website.
2. Use of Website
You agree to use this website for lawful purposes only.
You must not:
- Use the website in a way that is fraudulent or unlawful
- Interfere with the functionality or security of the site
- Attempt to gain unauthorised access to systems or data
3. Product Information
We aim to ensure all product descriptions, images and information are accurate.
However:
- Information is provided for general guidance only
- We do not guarantee that all descriptions are error-free or complete
- Products are intended for cosmetic use only
4. Orders & Acceptance
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Cancel orders where pricing or product errors occur
If your order is cancelled, we will notify you and provide a refund where applicable.
5. Pricing
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Prices are subject to change without notice.
Shipping costs are calculated at checkout and are not included in product prices unless stated otherwise.
6. Payments
We accept a range of payment methods, including major credit cards and third-party providers. All transactions are processed securely.
7. Shipping & Delivery
Shipping and delivery are subject to our Shipping Policy.
Once an order has been dispatched, delivery is managed by the shipping carrier.
8. Returns & Refunds
Returns and refunds are subject to our Returns Policy.
This includes conditions relating to:
- Change of mind
- Product reactions
- Damaged or incorrect items
9. Limitation of Liability
To the extent permitted by law, Austin Skin is not liable for any indirect, incidental or consequential loss arising from:
- Use of our website
- Use of our products
- Delays in delivery
- Errors or omissions in content
Nothing in these Terms excludes your rights under Australian Consumer Law.
10. Intellectual Property
All content on this website, including text, images, branding and design, is the property of Austin Skin.
You must not reproduce, distribute or use any content without prior written consent.
11. Third-Party Services
We may use third-party providers to deliver services (e.g. payments, shipping, marketing). We are not responsible for the performance or policies of these providers.
12. Changes to Terms
We reserve the right to update these Terms at any time.
The latest version will always be available on our website.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
14. Contact
For any questions regarding these Terms, please contact: hello@austinskin.com.au
DISCLAIMER
Austin Skin products are designed to support the appearance of the skin and are not intended to diagnose, treat, cure or prevent any medical condition.
If you have a medical condition, are pregnant, breastfeeding, or taking medication, please consult a healthcare professional.
For clinical advice, contact Austin Clinic.
Results may vary.
