More is not better.

Using too much product can lead to irritation, congestion, or product build-up.

As a guide:

• Cleanser: 1–2 pumps
• Serums: 1–2 pumps per
  product
• Moisturiser: pea to almond
  size
• Exfoliant: thin layer

Consistency and correct application are more important than quantity.

This depends on the product and your skin type.

General guidance:

• Cleanser: morning and night
• Serums: once or twice daily depending on tolerance
• Exfoliant: start 2–3 times per week, then increase gradually
• Moisturiser: morning and night
• SPF: every morning

Always follow your personalised routine if provided.

Apply products from thinnest to thickest consistency:

1. Cleanser
2. Exfoliant (if using)
3. Serums
4. Moisturiser
5. SPF (morning only)

Yes, but layering should be intentional.

We recommend:

• Introducing one active at a time
• Avoiding over-layering too quickly
• Following a structured routine

If unsure, refer to your personalised routine.

Skin takes time to respond.

Typical timelines:

• Hydration: a few days
• Breakouts: 2–4 weeks
• Pigmentation: 4–8+ weeks
• Ageing concerns: ongoing improvement over time

Consistency is key.

This may be:

• Purging (temporary increase in breakouts)
• Congestion from overuse
• Reaction due to incorrect use or layering

If breakouts persist or worsen, contact us for guidance.

Signs to watch for:

• Persistent irritation
• Redness or sensitivity
• Ongoing breakouts

Before stopping:

• Check usage frequency
• Check how products are layered

If unsure, contact us—we’ll help assess your routine.

Stop using the product temporarily.

Then:

• Review how often you were using it
• Check if you introduced multiple new products at once

Reactions are more often linked to overuse or incorrect introduction, rather than the product itself.

Introduce gradually:

• Week 1: 2–3 times per week
• Week 2: alternate days
• Week 3: increase if well tolerated

Avoid introducing multiple active products at once.

Not everyone tolerates highly active products every day. Our usage instructions are designed as maximum use guidelines and only if your skin tolerates use that frequently. If your skin is more sensitive you may want to reduce the frequency and amount you use. Everyone’s skin is different.

Overuse of active ingredients can:

• compromise your skin barrier
• increase sensitivity
• lead to breakouts

Follow your routine and build tolerance gradually. If your skin is more sensitive you may want to reduce the frequency and amount you use of highly active products. Everyone’s skin tolerates products differently but remember, consistency is key. If you need guidance, please contact us.

Store in a cool, dry place away from direct sunlight.

Exposure to heat, light, and air can degrade active ingredients quicker than intended.

All Austin Skin products should be used within 18 months of opening. However, with consistent use they should be used up well before this.

Active ingredients naturally break down over time and become less effective which is why we do not recommend using past this point.

Yes.

Our packaging is designed to:

• protect active ingredients
• minimise exposure to air and light

Always close products properly after use.

Yes.

Austin Skin formulations use clinically supported active ingredients designed to target specific skin concerns.

Some can be combined, others should be used carefully.

Over-layering actives can lead to irritation.

We recommend:

• following a structured routine
• introducing actives gradually

Many products are formulated with sensitive skin in mind, but tolerance varies.

If you have sensitive skin:

• introduce products slowly
• avoid layering too many actives

If you are pregnant, breastfeeding, or managing a skin condition we recommend speaking with your doctor or contacting Austin Clinic before starting new products.